If your mail server has lots of filtering rules to prevent spammy emails, that can sometimes backfire and cause emails from MailHawk to not be deliverable to your inboxes. Often times mail is blocked because of a spammy contact form submission, or event a typically WooCommerce notification. To ensure critical mail from MailHawk is delivered, …
To resend failed emails, go to the MailHawk email logs located under the WordPress tools menu. You can then select which emails to resend and select Retry from the bulk actions.
If you have a Multisite network and plan to use MailHawk here’s what you need to know. You can either activate Mailhawk individually on each site or network activate it. Network Activating MailHawk You can network activate the MailHawk plugin so that it is active on all subsites. Only connect to the main site. You …
Do you have your email inbox hosted with SiteGround and you’re not receiving emails sent from MailHawk? SiteGround has implemented a system to cut down on spam called MailSpamProtection. MailSpamProtection includes a feature called Greylisting which requires services like MailHawk to send an email twice before it’s inboxed. This means it can take up to …
How to fix not recieving emails from MailHawk with hosted SiteGround email. Read More »
If you have a WaaS network and plan to use MailHawk here’s what you need to know. Network Activate MailHawk You need to network activate the MailHawk plugin so that it is active on all subsites. Only connect to the main site. You only need to connect to the MailHawk service on the main site. …
Need to resend an email that supposedly didn’t reach the customer? No problem. From the email log hover over any email item row and click the resend link.
Ever find yourself needing to know if a password reset email was actually sent or not? MailHawk makes it easy to find out if an email was sent & delivered successfully. We also make it easy to resend an email and look at the contents of any sent email. Go to Tools > MailHawk > …
Knowing your numbers matters! The same goes for knowing your email stats! That’s why we making checking your delivery numbers is super easy. Go to tools > MailHawk and you will be brought directly to the reports page. The main graph will show you your sending stats over the last 7 days. The solid blue …
You may be in a situation where you’d like to use multiple domains to send emails from your WordPress site. For example, you may want to send from info@myonebusiness.com as well as help@myothercompany.com. Fortunately, we make adding additional domains to MailHawk is easy! In your WordPress site go to Tools > MailHawk > Domains. Your …
To improve email deliverability MailHawk provides both SPF and DKIM records which you can add to your DNS which will authenticate your domain and prove that MailHawk can send emails on your behalf.
